Personal Information Collection

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At times, we may request personal information from our users. This could occur when a user visits our website, registers on the website, completes a form, participates in a survey, subscribes to a newsletter, or engages in other activities, services, features, or resources we offer on our website. We may ask for personal details such as name/username, email address, mailing address, phone number, or other pertinent information as needed. However, users are welcome to visit our website without divulging any personal information. We will only collect personal information that users willingly provide to us. Users are free to decline to provide personal information, except in cases where it may prevent them from participating in certain website-related activities.

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Information Collection that is not Related to Personal Identity

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Whenever users interact with our website, we may gather information that does not identify them personally. This non-personal information may comprise the browser name, the type of device or computer used, the operating system, the internet service provider used, and similar particulars. This may also include aggregated, anonymized data about user interactions.

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Web Browser Cookies

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To improve your experience on our website, we may use “cookies”. These are small files that your web browser saves on your hard drive to keep records and sometimes track your information. You have the option to refuse or be alerted when cookies are being sent by adjusting your web browser settings. However, please note that some parts of the website may not function properly if you choose to do so. We also utilize other tracking technologies, including web beacons, Local Storage, and Session Storage, which function similarly to cookies in collecting usage data and enhancing the user experience.

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Third-Party IDX Solution and Other Third-Party Services

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Our website may utilize a third-party IDX solution to offer property listings and notifications. While we strive to protect your information, the use of third-party services may call for additional data collection and use practices that are not under our direct control. We encourage users to review the privacy policy of the IDX solution provider to understand their data handling practices. We also utilize the Google Maps API to provide interactive mapping services. Please review Google's privacy policy for details on their data handling practices. We may also use other third-party services, such as analytics providers, payment processors, and marketing platforms, and encourage you to review their respective privacy policies.

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How We Use Collected Information

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Our website may gather and utilize users’ personal data for various reasons, such as:

• Enhancing user experience: We may analyze the data to comprehend how our users employ the services and resources on our website as a whole.

• Upgrading our website: We aim to constantly develop our website based on the feedback and information we receive from our users.

• Sending occasional emails: We may use the email address provided to send users updates and information regarding their interests or requests, including newsletters if they have opted in. Additionally, it could be utilized to respond to queries, questions, or other requests. Users may opt out of receiving these communications at any time.

• Geolocation: We use geolocation data to display properties and nearby amenities.

• Marketing (with consent): We may use your information for marketing purposes, such as retargeting on social media platforms like Facebook, but only if you have given us explicit consent to do so. You can manage your ad preferences on those platforms.

• Legal Compliance: To comply with applicable laws and regulations, including but not limited to CalOPPA, GDPR, and CCPA.

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How We Protect Your Information

 

At our website, safeguarding your personal information, username, password, transaction information, and stored data is paramount to us. We utilize appropriate data collection, storage, and processing practices coupled with robust security measures to prevent unauthorized access, alteration, disclosure, or destruction of your valuable information. However, no data transmission over the internet is entirely secure.

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Sharing Your Personal Information

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Rest assured that we do not engage in the sale, trade, or rental of any personal identification information of our users to any third party for their direct marketing purposes. However, we may share generic demographic information not linked to any personal identification information with our trusted affiliates, business partners, and advertisers solely for the purposes specified above. We may also share information with service providers who assist us in operating our website and providing services to you (e.g., payment processors, analytics providers). We ensure that these third parties are contractually obligated to protect your privacy. We will also disclose information if required by law or legal process.

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Your Rights (CalOPPA, GDPR, CCPA)

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You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.  

• Rectification: You have the right to correct any inaccuracies in your personal information.  

• Erasure ("Right to be Forgotten" - GDPR): You have the right to request that we delete your personal information under certain circumstances.

• Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.  

• Data Portability (GDPR, CCPA): You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

• Objection: You have the right to object to the processing of your personal information for marketing purposes.  

• Withdrawal of Consent (GDPR): You have the right to withdraw your consent to the processing of your personal information at any time.

• Do Not Sell (CCPA): You have the right to opt-out of the "sale" of your personal information (although we do not believe we "sell" your data as defined by the CCPA, we provide this right proactively).

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To exercise these rights, please contact us using the contact information provided below.

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Children's Privacy

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Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

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Changes to This Privacy Policy  

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Our Privacy Policy is subject to updates, which we may make at any time. Whenever we update this page, we will display the updated date at the top. We advise users to check this page frequently for any changes and to keep abreast with how we safeguard the personal information we collect. By using our services, you acknowledge and accept that it is your duty to periodically review this Privacy Policy and be informed of any modifications.

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Your Acceptance of These Terms

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When you use our website, you are indicating that you agree to our Privacy Policy. If you disagree with this policy, we kindly ask that you refrain from using our website. If we make changes to this policy, your continued use of the website will indicate your acceptance of those changes.

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Contacting Us

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If you have any inquiries regarding our Privacy Policy, the protocols followed by this website, or your interactions with it, kindly reach out to us at:

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• Email: EdrickPineda@kw.com

• Phone: 760.275.0403

• Website: https://www.eprealtorgroup.com/

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